![]() ![]() In the contact center, agents need a way to easily handle multiple contacts (voice, chat, tasks) while viewing the right customer information and having knowledge articles surfaced in the context of the customer’s issue they are trying to solve. As the successor to Amazon Lumberyard, O3DE offers developers and content creators a wide set of 3D content creation tools and a growing community of developers and foundation partners including AccelByte, Adobe, Apocalypse Studios, Audiokinetic, AWS, Backtrace.io, Carbonated, Futurewei, GAMEPOCH, Genvid Technologies, Hadean, HERE Technologies, Huawei, Intel, International Game Developers Association, KitBash3D, Kythera AI, Niantic, Open Robotics, PopcornFX, Red Hat, Rochester Institute of Technology, SideFX, Tafi, TLM Partners and Wargaming.Īmazon Connect now provides an agent application for managing contacts and resolving customer issues. Since the formation of O3DF and launch of the O3DE Developer Preview in July, over 250 developers from a wide range of industries have contributed thousands of pull requests, issues, and millions of lines of code changes to add developer features, improve stability, and increase performance to ensure that O3DE is ready for use in live games and simulations. Today, AWS and the Open 3D Foundation (O3DF) announced the first stable release of Open 3D Engine (O3DE), an Apache 2.0 licensed multi-platform 3D engine that enables developers to build AAA games, cinema-quality 3D worlds for video production, and simulations for non-gaming use-cases unencumbered by licensing fees or commercial terms. ![]() Developer can also receive this metadata in the Amazon EventBridge Entry and Exit event when tracked devices cross a geofence. They can retrieve this information for a device’s current or historical position directly from the Amazon Location Service Tracker, for example to analyze engine performance, without building additional systems and code to track this data. With the new metadata feature, developers can enrich these applications with additional information about each device’s position, for example the speed, direction, or engine temperature of vehicles, by including three user-defined key-values pairs with each position update. ![]() Amazon Location Service Trackers already make it easy for developers to build highly scalable device-tracking applications by enabling them to retrieve the current and historical location of their tracked devices, and automatically evaluate device-positions relative to linked areas of interest (geofences). Today, Amazon Location Service added metadata for tracking position updates to help developers reduce cost, improve accuracy, and simplify the development of tracking applications. ![]()
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